Safe Adult Chat Guide

Adult chat should be fun and low-risk. A few simple habits keep it that way.

Protect yourself

• Never share your address, workplace, full name or financial details.
• Set a budget and a time limit before you start.
• Remember calls are recorded to comply with PSA regulations.

Know the costs

Calls cost £1.00 per minute plus your network’s access charge. Check with your network provider for its charge, and watch the clock: the cost adds up.

Under 18?

This service is for adults only. You must be 18 or over and have the bill payer’s permission to call.

Need help?

If chat is starting to feel out of control, talk to your GP or a free NHS wellbeing service. For questions about a call or your bill, ring our Customer Careline on 0203 455 2145.